Tag Archives: emotional intelligence

Episode 175 – The Energy of Influence

Energy of Influence

      Another way to enhance your ability to motivate yourself and others is to make sure all things are balanced in your life. Great persuaders lead a balanced life and keep everything in perspective. I call this delicate balance “life alignment.” Make sure there is balance in every aspect of your life. Imbalance can undermine motivation and cause inaction and unhappiness. Many times, we quit early because of imbalance, even when we don’t realize an imbalance exists. It may be only one area of our life that is out of whack, but it can still have a direct effect on other areas of our life. Just as in a mutual fund, where one bad stock can pull down the fund’s overall value, one bad area in your life can also have a disproportionate negative effect. 

            Ask yourself these questions: Would I invest in my own mutual fund of myself? Would I suggest that my family or friends invest in me? These are hard questions to ask, but the answers to them are necessary as you get your life on track. Take a look at the stocks in which you have invested in your own life. What stock is pulling the rest of your portfolio down? Are you a growing mutual fund or is your mutual fund losing money? Is your fund stagnant? If you won’t invest in your personal mutual fund (yourself), who will? 

            When we look at life, we have to realize that it is not lived in segments, but rather, it is part of a greater whole. Every aspect of your life will either help or hurt the rest of your life. Our aim is to get all aspects working together to create a high-performing fund. Realize, however, that you can invest too much in one aspect of your life. When you do, you can get unbalanced just like a tire on a car. Even too much of a good thing can lead to disaster. 

            As you invest in yourself, you must make sure you are diversifying in the following six areas: We often spend too much of our time spinning our wheels and investing in stock that has no value or that is diminishing the value of our mutual fund. We get so busy buying the stock society recommends that we forget to examine whether this stock is helping or hurting us. There may also be times when you need to sell a stock (change a habit or belief) because it is not performing. We always need to make sure that we are a growth fund and that we are continually investing the right things in ourselves. If we neglect any one of the life-alignment areas, our overall happiness and success will diminish.

link to article: 

http://psychcentral.com/news/2016/05/02/evidence-found-for-visual-stereotyping/102596.html

Check out this episode!

Episode 169 – Dealing With the Angry Prospect

Anger is a secondary emotion. A prospect’s anger is usually an indicator that something else is askew and that he needs or wants attention.  When we are angry – we want attention or action now. You can assist in diminishing his anger by determining the key issue he is upset about. It is also often effective to ask for his help, opinions, or advice. This will usually diffuse his anger or even change his attitude and demeanor completely. In some circumstances, you may want to use anger to make a certain point or to evoke a certain reaction. However when someone is angry they are more likely to blame someone else. In their mind it is not their fault. When they are sad they will usually blame the situation.

When people become angry they tend to rely on intuition or an educated guess.  Anger triggers non analytical information processing.   Anger causes us to use mental shortcuts to decide if the argument is right.   An experiment was done that induced anger. The participants that were angry tended to discriminate between weak and strong persuasive arguments more than those in a neutral mood.  In other words, those that were angry tended to be more influenced by heuristic cues (intuition) than those in a sad or neutral mood.

Episode 152 – Is Frame of Mind Costing You Sales?

After discussing a few recent business trips, and of course, the food they ate on those trips, Kurt and Steve discuss a classic blunder: overuse of fear.  Fear is a useful tactic when persuading others.  It is very short term, however.  Kurt and Steve review some techniques to use fear effectively.

Steve then interviews Kim Ades of Frame of Mind Coaching.  Kim’s company is designed specifically to meet the needs of ambitious, highly driven, and successful individuals who want to transform their lives to achieve their biggest goals.

During this interview, Steve asks Kim about how using a coach can help you see pitfalls that you were never even aware of.  Oftentimes, enhancing productivity involves busy people understanding what it is they really want in the first place and challenging assumptions that they thought were true.  You’ll love this interview!

Episode 113 – Subconscious Triggers = 95% Of Persuasion

This episode’s article on brain science discoveries about happiness can be found here.

To maintain order of the world, our brains link objects, gestures, and symbols with our feelings, memories, and life experiences. We mentally associate ourselves with such things as sights, sounds, colors, music, and symbols. These associations create quick subconscious triggers.  The feelings you generate can help or hurt your ability to persuade.

Power Persuaders take advantage of association triggers to evoke positive feelings and thoughts that correspond with the message they are trying to convey. In this sense, you, as a persuader, can actually arouse a certain feeling in your audience by finding the right association key to unlock their door. Associations are not the same for all people—obviously, each person and culture has their own set of triggers. However, once you understand the general rules, you can find the right associations to match any situation. Why do you think restaurants decorate a certain way, have their lighting just right, and play certain types of music? All these things are defined in the Law of Association.

Episode 109 – How You Create Resistance

We tend to rate our skills that we want, that we need or that we require higher than they actually are.  To improve, grow and become more successful we have to know our weaknesses and be able to identify our blind spots.  If we don’t know what they are than we can never truly improve.

The reason self-perception bias has such a negative impact in our lives is because we are lying to ourselves. That’s the bottom line.  We are blind from the truth.  We are deceiving ourselves.  Denial is our happy place where we can cover up our weaknesses to protect our self-esteem.  We set our expectations that are not based on reality or honest evaluation. It might seem nice to view the world through rose-colored glasses for a while, but in the end, you’re setting yourself up for failure.

Self-perception bias manifests itself when we are evaluating a skill or talent that we expect ourselves to have or when others expect us to have that particular skill. When social pressure or social validation is involved, we make higher-than-expected evaluations of ourselves.   Self-perception bias ultimately gives us an unrealistic view of reality and a false sense of security. We become numb to reality and fail to see exactly where we stand and what we need to improve.

We are good at judging others and finding out what is wrong with them, but that analysis does not seem to work on ourselves.  The same is true for our skills.  We have to have the ability to honestly access ourselves – both our strengths and weaknesses.  Then find the skills and the discipline to improve our faults.  We always will feel we must gloss over our weaknesses to make things seem better than they actually are. We also lie to ourselves about our incomes, our debt, and our true weight.  When you ask husbands and wives individually about what percent of the housework they each do – the numbers never add up.  Most people will rate their people skills as above average.  We all know that is not true.  If you want to see human blindness and bias in action, all you have to do is go to a sporting event as a neutral party and listen to the bias and comments of each opposing side.

Episode 101 – Does NLP Work?

When you’re an entrepreneur or sales person, being mentally tough is key.  If you want the rewards that come from owning your own business or being on commission, you need to put up with days that can be full of rejection and disappointment.  Check out a recent article posted  by Psych Central that discusses the Six Stages of Mental Strength.

In any persuasive encounter, your prospect has certain expectations.  And so do you!  When things don’t go according to expectation, people feel frustrated and are more likely to act out in anger.  This is a basic psychological response that we can leverage in our favor.  Tactfully letting our prospects know what we expect of them is a great way to get them to behave the way we want them to.  This also spins off into NLP (neuro linguistic programming).  Kurt and Steve discuss some of the merits of NLP and how to use them.