Episode 162- Dealing With Difficult People
We all have them in our lives: difficult people. Admit it…when you
heard “difficult people” you automatically thought of a couple by name,
So what is a difficult person? This person is difficult by nature
and/or disagrees with you and may even actively work against you.
For a difficult person, use these techniques:
-Find a common belief and establish a common ground.
-Use appropriate humor to break the ice.
-Don’t start the presentation with an attack on their position.
-You are only trying to persuade on one point; don’t talk about anything else that could trigger disagreement.
-Because of your differences, they will question your credibility.
-Increase your credibility with studies from experts or anything that
will support your claim.